Booking Confirmation

Thank you for booking your Umrah trip with us, we promise to make it stress free & new memory in your life Insha'Allah.

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Package terms and conditions:

  • The guest booking our services is expected to provide a valid identity authenticating the person and you shall not make a reservation in a fictitious name.
  • No amendments (name changes, date changes, hotel change etc.) will be done once the booking is vouchered. Any changes possible will be done offline, subject to any cancellation / rebooking / additional charges (as applicable).
  • Package rates are valid for the selected travel dates only and for the room category and other services specified on the voucher.

  • Maximum waiting time at the airport shall be 30 - 60 minutes from the touchdown of the flight.

  • The guests are requested to follow the rules and regulations of the resort / hotel where they are accommodated.
  • Request guests to be punctual for all tours (Ziyarah) and transfers. Maximum waiting time shall be 05 minutes for SIC and 10 minutes for Private.
  • Request guests to be punctual for all tours and transfers. Maximum waiting time shall be 05 minutes for SIC and 10 minutes for Private.
  • Shorter stays than the booked stay and early check-out will be regarded as cancellation and hence no refund will be provided for any un-utilized service/s.
  • We do not hold any responsibility for additional cost or adjustment which may arise as a result of events beyond our control, such as technical problems with means of transportation, changes imposed by re-scheduling or cancellation of flights by an airline/train, political disturbances, natural disasters, bad weather or terrorist activity etc. 
  • We shall have no legal liability for any loss, damage, personal injury arising directly or indirectly from any aspect of your Holiday.  

  • It is the responsibility of the guest to carry all necessary travel documents such as accommodation voucher / confirmation, passport, other valid identity proof, flight/air tickets etc.

  • Insurance is not covered in the package so please cover yourself with an insurance at your own cost before travelling on a package tour.